Contact
Contact Tiileri France
All requests go through the form below: choose the subject of your request, and it is routed to the right person and followed up until it is answered.
Choose the subject of your request
Have a heater installed
Your request is passed on to the lead installer for your area. Preferably use the Find an installer page.
Technical question
Written reply from Tiileri France technical support, in French. Support handles questions as they come in, with no guaranteed response time.
Bespoke project (hydronic, cooking, made to measure, large volume, difficult site access)
We study your project and send you a quote.
Aino price
You are sent the price of the kit.
Become an installer
Preferably use the application page.
Trade training
Preferably use the registration page.
Specifier (documentation, design study)
We send you the documentation available.
After-sales
Handled by the after-sales service. See Warranty and after-sales.
Other (press, partnership)
Reply from the team.
A standard kit is ordered directly on coeurdefoyer.fr, from the model’s page.
Form
We will reply as soon as possible.
Postal address
Tiileri France — Cœur de Foyer, SARL Thermasse 44, rue du Sergent Stéphane Mazeau 21320 Pouilly-en-Auxois — France
Email: contact@tiileri.fr · Telephone: +33 9 50 77 98 98
Key points
- A single point of entry: the form.
- Choose the subject: your request goes straight to the right person.
- Standard kit: order on coeurdefoyer.fr.
Sources and verification
- Request handling: Tiileri France decisions of 15/09/2026.
- Address: legal identity of SARL Thermasse.
- Page checked on 16/09/2026; translated on 25/09/2026.